Bay Area residents are being cautioned about a phishing scam involving fake FasTrak payment requests. The scam begins with a text message claiming the recipient owes money for a toll and must pay immediately to avoid late fees or legal action. These messages often contain links to fraudulent websites designed to steal personal and financial information.
Local Experiences Several residents shared their encounters with the scam. Gwen C. of Hedgewood recounts her close call: “I thought I was too savvy for that, but they got me.” After clicking the fraudulent link, she had to cancel her credit card to prevent further damage.
Others, like Tina R. from Burton Valley, avoided falling for the scam by researching the message. “As soon as I looked it up, I realized it was a scam and deleted it, she said. Residents from Walnut Creek, Pleasant Hill, and surrounding areas have also reported similar messages. Martha L. from Graceland Acres immediately recognized the scam and deleted it, while Beryl S. from Clayton Valley Highlands sought advice from her son, who warned, Don’t pay a dime, Mom! It’s a scam.
How the Scam Works The phishing messages are often sent from unfamiliar phone numbers, some believed to be linked to international sources. David C. from Clayton Valley points out a major flaw in the scam’s logic: How would the bridge authority even have your cell phone number? It doesn’t add up.
Tips for Staying Safe To avoid falling victim to this scam, the Sonoma County District Attorney offers the following advice:
- Verify Payments: Always check toll-related payments directly through the official FasTrak website or customer service line.
- Do Not Click Links: Official toll agencies never request payments via text messages or link to unofficial websites.
- Report Suspicious Messages: Delete the message and report it to your phone carrier or the Federal Trade Commission FTC.
Community members like Nam L. from North Pleasant Hill are urging others to stay vigilant: “Even if it looks official, delete it. Don’t click or respond.”
By staying informed and cautious, Bay Area residents can protect themselves from falling victim to this growing scam.