If you’re like us, one of your biggest fears is that your less tech-savvy parents might fall victim to an online scam and lose their savings. Unfortunately, there’s a new scam targeting the elderly: the “Phantom Hacker Scam.”
The FBI is urging Idaho residents to take this threat seriously. The Phantom Hacker Scam resembles a typical tech support scam, often covered in workplace cybersecurity training. However, its multiple layers make it seem more convincing.
How the Phantom Hacker Scam Works
The scam involves three layers and three “characters.”
- The Tech Support Impersonator
The first contact comes via phone, email, text, or pop-up, claiming to be from a reputable tech company. Their goal is to get you on the phone and convince you your computer is compromised. They’ll guide you to install software for a “virus scan,” which inevitably shows your system has been “hacked” and your financial accounts are at risk. Next, they ask you to open your bank accounts, pretending to assess the damage. In reality, they’re scoping out where to steal from. - The Fake Fraud Department
Once they gain your trust, you’re handed off to the supposed “fraud department” at your bank. This person warns you that foreign hackers are after your money and advises you to transfer it to a “safe” account with the Federal Reserve or another government agency. Here’s the catch: they’ll ask you to move the funds via wire transfer, cash, or cryptocurrency. If this sounds familiar to scams from documentaries like The Tinder Swindler, you’re right—any request for a wire transfer should raise red flags. - The Phony Government Official
The final layer involves someone pretending to represent the government agency managing your “secure” account. They’ll send professional-looking emails or letters to appear legitimate, reassuring you that your money is safe. In reality, they aim to empty your accounts entirely.
Protect Yourself and Your Loved Ones
Scammers rely on trust and urgency to manipulate their victims. Remember:
- Avoid clicking on unsolicited links or downloading software from strangers.
- Don’t call unfamiliar numbers or respond to pop-ups.
- The government will never ask for wire transfers, cryptocurrency, or gift cards.
What to Do If You or a Loved One Is Targeted
If you or someone you know falls victim to a Phantom Hacker, report it immediately. Share details with the FBI’s Internet Crime Complaint Center, including the names, contact methods, and account details used in the scam. The more information you provide, the better the chance of stopping these criminals.